Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our full shipping policy to ensure clarity and trust throughout your ordering experience.
📦 Processing Time
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Ready-to-Ship Wigs & Hair Products: 1–3 business days.
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Custom Wigs: Please allow 5–10 business days for processing and construction before shipment.
(This allows time for careful customization and quality assurance.)
🚚 Shipping Time
Standard shipping typically takes 3–7 business days depending on your location. Expedited options may be available at checkout.
⏳ Holiday Notice: During peak seasons and holidays, processing and shipping times may be slightly extended. We appreciate your patience during these busy periods.
📮 Shipping Carrier
All orders are shipped via trusted carriers such as USPS, UPS, or FedEx. Shipping times may vary due to carrier delays, weather conditions, or unforeseen circumstances.
Important Information
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We are not responsible for lost or stolen packages.
Once an order is shipped we are no longer liable. Please contact the carrier directly for delivery issues. -
We are not responsible for incorrect or incomplete addresses.
Please verify your shipping details before placing an order. Once your order is submitted, we cannot make changes to the address. -
If an order is returned due to an incorrect or undeliverable address, the customer is responsible for reshipping fees.
For assistance with your order, email us at CustomerService@OrganicHairRush.Com